provides support to firms and individuals based on a contractual agreement. To review our Support Agreement highlights click on the Support Pricing link to the right. Once a contract is signed then Ardee Computing will provide several options for clients to receive support.

Option 1:

To the right you can submit a request for support by clicking on Submit Issue.

Most support is provided on-site, however, your issue may not require on-site service. Submit a request and you will be notified via e-mail when your issue is being addressed. When your issue's status is changed you will receive an e-mail notifying you that a change has taken place. You can then click on the link to see what has changed.

Option 2:

You may call 713-696-9959 x100 to connect with a support professional. If a support agent is available they will answer the phone, otherwise, leave a message and your call will be returned within the contractual response time gurantee, generally within 4 hours.

Option 3:

Send an e-mail message to support@ardee.com. This will create a support issue immediately upon receipt by our server. Subsequent changes to your issue will result in an e-mail message in your inbox. This option is similiar to Option 1. The difference is that you initiate the request by sending e-mail rather than coming to the website.

Reguardless of which option you choose, thank you for choosing Ardee Computing, Inc. to provide you with support for your computer systems. It is our hope that you are satisfied with our support and that you will keep coming back.